13th December 2018 | York

Manager’s Welcome

Final Push!
There seems a brilliant atmosphere in the club moving into the festive period as there is a real mix of people hitting the workout in the gym extra hard to make the mince pies taste even nicer, or people meeting friends to exchange cards in the lounge, as well as the team introducing lots of festive initiatives.

Speaking of festive initiatives we will be painting the whole club throughout December through the night to ensure there is no disruption to service but gives us a fresh new feel for 2019.

The Roko App
We wanted to thank you for your take up and usage of the new Roko Health Clubs App; we are really pleased that so many members are utilising the convenient way to book and cancel classes, stay in touch with the club and manage your bookings. We also wanted to thank you for your patience during the launch of our new App; there will always be initial challenges whilst everyone, club and member, gets used to an initiative introducing new processes and changes.

The team have been taking on board all of the positive and constructive feedback received to ensure continued great member experience at Roko. Therefore the following changes to the Roko Health Clubs App will be effective from Tuesday 1st January 2019:

You will be able to book classes from 9pm 8 days in advance
Waiting list alert emails for class availability will be sent at 7am each morning

It is also important to take this time to give you some valuable insights into how the app is currently being used. Although lots of classes will show large waiting lists throughout the week, in many cases when the actual class starts there are spaces in the class because either lots of people have cancelled or simply not turned up for the class. To counteract this we are asking for your help and are actively encouraging members to only book classes they are committed to attending and if for some reason they cannot attend to ensure that they cancel their place via the app, over the phone, or in club to allow another member to take that place. Moving forward should this problem persist we will be enforcing a dishonour rule which will suspend pre-booking rights for a period for members who fail to cancel their space or do not turn up.

We pride ourselves on having a great group exercise timetable with lots of member participation and we will, with your support, continue to improve the overall member experience so that you can continue to enjoy the benefits of membership with Roko.

Enjoy your Christmas!

Gary Jepson & your Roko Team

tell your friends & family - 4 weeks for just £39

You are more likely to achieve your fitness goals when you work out with a buddy. And right now your friends can spend 4 weeks with you at Roko with a no commitment trial membership. Tag your friends on our 4 week Facebook post or email them this link: https://www.roko.co.uk/york/offers/buynow39

Christmas Opening Hours

Fitness News

Fitness News
LBT – Tuesday 6:30pm with Ben
Ben Harvey has sadly finished teaching the LBT class on a Tuesday evening because of work commitments BUT we have a young woman called Elle taking over the session.  If you attend this class please show her your support by joining her for her first class on Tuesday 4th December and make her feel welcome.  To book a place on this class please use the roko app or speak to the reception team.

Adult Fitness Christmas Timetable
The Christmas timetable is out now ready for you to plan your sessions and visits to the gym over Christmas!  The reduced timetable will run from Monday 24th December – Monday 31st December.  The NEW 2019 timetable will commence Wednesday 2nd January. 

Adult Swimming Lesson Course 2019 
After the huge success of the adult swimming lessons in 2018 we are continuing the trend throughout 2019.  The first course of the year will be a Breaststroke course and run on a Tuesday evening.  The course will start Tuesday 15th January and run for 6 consecutive weeks.  The price of the course is £60 for members and £75 for non-members.  The bookings open on Monday 17th December. If you would like further details about this course or any of the other services we offer for adult’s learning to swim, please email jarcher@york.roko.co.uk

New Team Member
We would like to welcome Heather to our team. Heather has experience working as a career and is using her passion for helping people to develop herself as a personal trainer. Don’t forget to get booked in with Heather for a StayFit to find out how she can help you progress towards your Health and Fitness Goals.

12 Days of Christmas
Don’t forget to join us for our 12 days of Christmas workout! Get a head start on your New Year resolutions and check out our Christmas themed gym notice board for your December workout inspiration!

Premier Partner Offer

Our partners at Cooper BMW have launched a new offer to finish the year in style with a brand new BMW 4 series with 0% representative finance!

Children’s News

January 2019 Swimming Lesson Enrolments
The enrolment process for January 2019 has begun and your deadline for booking on is Sunday 9th December at 1pm!  All swimmers on the swap list or waiting lists will be called from Sunday 9th December from 2pm so please make a note of the deadline so you do not miss out! 

Junior Christmas Timetable
The Junior Christmas timetable is out now for you to plan your workouts over the Christmas period.  The timetable will run from Monday 24th December to Sunday 6th January 2019 and it includes some of the Kid’s favourites like Santa Circuits, Street dance and stretch and fun.  All these classes are to be booked through the reception team.  Spaces are limited so please book early to avoid disappointment.

Club Lounge

Take a look at our Festive Drinks Menu:

Function Room Hire
Celebration coming up in 2019?

**BOOK A FUNCTION IN JAN, FEB MARCH OR APRIL 2019 & RECEIVE A COMPLIMENTARY DRINKS PACKAGE!**

If you have a celebration coming up, why not hire your member’s Club Lounge for free for your event? With free parking, a central location and great drinks prices – it’s prefect for any event!

For more information please drop our Club Lounge manager an email: tjeffery@york.roko.co.uk