13th December 2018 | Gillingham

Manager’s Welcome

It’s Christmas! And it’s time to make a head start on your New Year’s resolutions by booking a stayfit. session to get set up for success, you can book this through the Roko App or through reception.

You can also help your friends and family to make a head start on their New Year’s resolutions by referring them for 4 weeks for only £44.

The state-of-the-art LifeFitness cardio kit has been installed on to the gym floor – this will shortly be fully set up so that you have full connectivity with WiFi and TV channel access.  Until then enjoy the advanced workout features and courses on the kit.

The Roko App
We wanted to thank you for your take up and usage of the new Roko Health Clubs App; we are really pleased that so many members are utilising the convenient way to book and cancel classes, stay in touch with the club and manage your bookings. We also wanted to thank you for your patience during the launch of our new App; there will always be initial challenges whilst everyone, club and member, gets used to an initiative introducing new processes and changes.

The team have been taking on board all of the positive and constructive feedback received to ensure continued great member experience at Roko. Therefore the following changes to the Roko Health Clubs App will be effective from Tuesday 1st January 2019:

You will be able to book classes from 9pm 8 days in advance
Waiting list alert emails for class availability will be sent at 7am each morning

It is also important to take this time to give you some valuable insights into how the app is currently being used. Although lots of classes will show large waiting lists throughout the week, in many cases when the actual class starts there are spaces in the class because either lots of people have cancelled or simply not turned up for the class. To counteract this we are asking for your help and are actively encouraging members to only book classes they are committed to attending and if for some reason they cannot attend to ensure that they cancel their place via the app, over the phone, or in club to allow another member to take that place. Moving forward should this problem persist we will be enforcing a dishonour rule which will suspend pre-booking rights for a period for members who fail to cancel their space or do not turn up.

We pride ourselves on having a great group exercise timetable with lots of member participation and we will, with your support, continue to improve the overall member experience so that you can continue to enjoy the benefits of membership with Roko.

Enjoy your Christmas!

Your Roko Team

tell your friends & family - 4 weeks for just £44

You are more likely to achieve your fitness goals when you work out with a buddy. And right now your friends can spend 4 weeks with you at Roko with a no commitment trial membership. Tag your friends on our 4 week Facebook post or email them this link: https://www.roko.co.uk/gillingham/offers/buynow44

Christmas Opening Hours

Fitness News

The state-of-the-art LifeFitness cardio kit has been installed on to the gym floor – this will shortly be fully set up so that you have full connectivity with WiFi and TV channel access.  Until then enjoy the advanced workout features and courses on the kit.

Beauty News

As our Winter Warmer Offer was so popular with you all last month, the Spa has decided to extend this great Offer through the most magical but sometimes stressful time of the year!

Warm up this December with a Swedish Full Body Massage including hot stones on the back, all for an amazing £30!

This Winter Warmer Offer is available until 31st January 2019 to members and non-members weekdays only.

With Christmas just around the corner why not miss the rush at the shops and treat your loved ones with a Gift from the Spa?

We have Gift Vouchers at the ready available to purchase, as well as some beautiful Elemis Gift sets.

Wishing  you a very Merry Christmas and Happy New Year from the Beauty Team.

Club Lounge

Take a look at our Festive Drinks Menu: