30th December 2019 | Chiswick

Manager’s Welcome

Happy New Year! We hope you’ve had a lovely festive period with your loved ones and indulged on some amazing food. With this particular New Year comes a new decade and fresh motivation.

I’m sure you’ve already given your New Year fitness resolution plenty of thought, but if you need any help or would like to create a more specific goal, be sure to book in a rokofit. session at reception or on the app for a date and time that suits you best. As I’m sure you already know, December saw the installation of our brand new fully connected Matrix fixed resistance machines. If you need any help with how to get them setup or how to use them please book in a 30 minute stayfit. session with one of our fitness coaches on the gym floor.

We have had many requests for extra classes over the past month – thank you as always for your feedback. We will be reviewing the timetable over the next month, and will take into consideration all class requests and feedback. Please do keep these coming!

We are still, unfortunately, experiencing a high volume of classes booked, but then not attended or cancelled. Please may I ask that if you book a class, and are not able to attend, that you cancel either via the app, or at the front desk? This will free up the space for someone else. Please do consider your fellow members when booking classes – we are working to ensure everybody can attend the classes they wish, which will be much easier with everybody’s cooperation. Please remember that we are now enforcing the following membership rule regarding this matter:
6.4 Members who consistently no show or cancel bookings to the detriment of other members can have their booking privileges suspended for up to 14 days at a time and/or a £5 charge applied for every instance.

I would also love to know if you are taking on any challenges this year! I know of some of our members our taking on the London Marathon, and some are taking on triathlons and even Ironman competitions! If you would like to share these with me, please do drop me a line at kmeagher@chiswickbridge.roko.co.uk! I would love for us to be able to help you with these, and of course celebrate your success!

I hope to see you in club very soon, and from myself and the team at Roko Chiswick I would like to wish you all a successful and happy 2020!

Kind regards,

Kati Meagher & Your Roko Team

refer a friend who joins

& you both get a limited edition roko workout top

As a Roko member, you've already committed to achieving your goals - and we're here to support you. But did you know that you are more likely to achieve your fitness goals with a workout buddy? 

So introduce a friend to Roko and you'll both benefit from the additional motivation that you will provide to each other. PLUS, when you refer a friend right now and they decide to join, then they'll pay no joining fee and we’ll give you both a limited edition Roko workout top. Simply click here to refer your friends now: https://www.roko.co.uk/chiswick/offers/tshirt

Club News

Your Online Account has landed!
We have launched an online portal where you can manage aspects of your Roko membership; you are able to change your PIN, update your communication preferences and make payments.  You are also able to book and cancel classes through your online account.

Login is available on the Roko website through the prominent login button and you use Member ID and PIN as per the Roko App.

Make sure we’ve got your correct email address as you cannot access the benefits of Your Online Account without a correctly registered email address.

NEW Roko App coming mid January!
The current Roko App has been a great success allowing you to always have your club in your pocket with quick and easy access to book your favourite group exercise classes. 

We are launching a NEW Roko App in mid-January 2020 which will enable more members to benefit from using the Roko App. 

The NEW Roko App will feature Your Workouts, Workout History, Training Programmes and Connected Fitness Apps in addition to booking your favourite group exercise classes.

Your Workouts – you will have access to a huge library of exercises to create and track your own workouts on the Roko App.
Connected Fitness Apps – the NEW Roko App allows you to connect all your Fitness Apps giving you a fitness hub that pulls together all your fitness training information.
The NEW Roko App will replace the current Roko App and we will send you a full invitation to download the NEW Roko App in mid-January when it’s ready for launch.

Make sure we’ve got your correct email address as you cannot access the benefits of the NEW Roko App without a correctly registered email address.