9th January 2019 | Chiswick

Manager’s Welcome

Happy New Year! A very warm welcome to January! I hope everybody thoroughly enjoyed the celebrations over the last few weeks.

I would like to take this opportunity to thank all members I have met so far for making me feel so welcome. I am delighted to be here, and looking forward to continuing the success of the club throughout this year. I am sure you are all as excited as I am about the new kit still to come from Matrix, which we anticipate to be in the middle of the year – we will communicate further details closer to the time.

If you have been in the club recently, you will have seen our Resolutions Wall at the bottom of the stairs. Writing down your resolution and articulating it will make you more likely to stick to it, so go ahead and add to the many goals we already have from our members!

If you do see me in the club, please do introduce yourselves – I would love to get to know as many of you as possible, and very much look forward to seeing you in club soon. I will also be starting to host some member events throughout the year, so please look out for further information in due course!

This month we formally welcome to our Roko team:

• Bes Dusha as our new Operations Manager

• Atik Oumast takes his new role as Deputy and Fitness Manager

• Darrell Harris is now a senior membership consultant

• Yas Sheldon as a membership consultant

• Dominika Skolarczyk as our Finance Administrator

And after almost 2 years we say goodbye and thank you at the end of this month to Clare Langer our Fitness Administrator.

All the very best for a happy and healthy 2019,

Kati Meagher, General Manager & your Roko Chiswick team

refer a friend who joins

& you both get a limited edition roko workout top

As a Roko member, you've already committed to achieving your goals - and we're here to support you. But did you know that you are more likely to achieve your fitness goals with a workout buddy? 

So introduce a friend to Roko and you'll both benefit from the additional motivation that you will provide to each other. PLUS, when you refer a friend right now and they decide to join, then we’ll give you both a limited edition Roko workout top. Simply click here to refer your friends now: https://www.roko.co.uk/chiswick/offers/tshirt

The Roko App

We wanted to thank you for your take up and usage of the Roko Health Clubs App; we are really pleased that so many members are utilising the convenient way to book and cancel classes, stay in touch with the club and manage bookings. In response to feedback received and to ensure continued great member experience at Roko, the following changes to the Roko Health Clubs App have been made:

You are now able to book classes from 9pm 8 days in advance
Waiting list alert emails for class availability are sent at 7am each morning

It is also important to let you know that although lots of classes show large waiting lists throughout the week, in many cases when the actual class starts there are spaces in the class because either lots of people have cancelled or simply not turned up for the class. To counteract this we are asking for your help and are actively encouraging members to only book classes they are committed to attending and if for some reason they cannot attend to ensure that they cancel their place via the app, over the phone, or in club to allow another member to take that place.

Moving forward should this problem persist we will be enforcing a dishonour rule which will suspend pre-booking rights for a period for members who fail to cancel their space or do not turn up.

Fitness News

~ Atik Oumast,  Fitness Manager

Les Mills Launch and CLUB OPEN WEEKEND – 18/19/20 JANUARY 2019

*CLUB OPEN WEEKEND* – 18/19/20 JANUARY 2019
Bring friends, family, colleagues or neighbours and sign them into club on the day. Extra classes to be confirmed. They will be for BodyPump as we launch the new Les Mils choreography.

Further details will be posted in club.

App
Don't forget to use the app to book your classes from your phone.
- go into your app store
- download Roko health clubs app
- you will need your membership ID number, which you can get from reception, then create an account.
- you will be able to see all of the week’s classes and book with ease.

Your rokofit.
Don’t forget to book your rokofit.!

Classfit. gives you the opportunity to meet with one of our qualified and experienced instructors to get the full run down on all things class related.  What do these classes include and does beginner really mean beginner?  Which one should you choose to meet your own fitness goals and how and when can you book. These sessions will last 30 minutes and can be booked at reception.

Swimfit. is our welcome to all things aquatic at Roko. Our swimming specialist will guide you through the pool based activities available within the Club to help you really make the most of your membership. We are keen to point you in the right direction to ensure you fully enjoy your swim sessions and reach your goals quicker. You will have the chance to ask everything you need about swimming at Roko and to get in the water and try out a session of your choice. These sessions will late 30 minutes and can be booked at reception. Swimfit. sessions will be taken by Adam on Monday evenings and Wednesday mornings.

Stayfit. is 30 minutes in the gym with a member of the fitness team. stayfit. sessions can be motivational, give specific programme advice or get you re-focused and back on track – it’s what you need it to be. It’s worth having regular stayfit. sessions every six to eight weeks to keep you focused and moving forwards.

For any of you that are new members or haven’t been to one of our rok-x classes I would highly recommend you give it a go. Rok-x classes are 30 minute HIIT class to help you step away from the treadmills and give your workout a punch it needs. We have them most days at lunch time and in the evening.

Personal trainer of the month

OLIVIA MARRIOT

Maintenance Update 

~ Royston Jones – Maintenance Manager

Thank you for your patience with the extreme humidity on poolside, the air vent and motor have now been fixed. General maintenance is keeping me busy and this month’s priority is filling holes and painting; please bear with us as we get the jobs done.

Do keep the feedback coming.

Best wishes, Royston.

Staff Member in Focus – Yasmeen Sheldon

What is your job role? Sales consultant

How long have you been at Roko and what did you do before? I’ve been here just less than a month and previously worked in sales for various other organisations and as a make up artist.

Favourite things about your job? I enjoy the challenge, challenging myself as I’m very competitive and like to achieve.

Do you have any hobbies? Horse riding, boxing, Netflix and making candles.

If you were stuck on a desert island, what would you have with you and why? I’d have my iphone because I’d have access to music and Netflix to keep me company. Of course the island would have electricity to charge it!

Class update

~ Hugo Camacho, Class co-ordinator and instructor

Noel joined us towards the end of 2018 and as well as teaching Tai Chi he teaches Boxercise, Tuesdays 0930-1030am. Noél Michael Smith is a 4th Dan Kung Fu practitioner, with over 30 years experience.

BOXERCISE is the best stress buster around and is one of the most effective forms of cross-training available today. It combines use of both aerobic and anaerobic energy systems with the systematic recruitment of both fast and slow twitch muscle fibers in a manner that not only ensures a diverse workout, but also enhances sports specific senses, including hand-eye co-ordination, balance and timing. It's a fantastic full-body workout that both tones muscles and improves cardiovascular fitness. Book a Boxercise class today and feel the benefits!

Noél Michael Smith

Low Fu fitness and martial arts

Group and private training

(07790) 760990 / noelsmith@me.com

lowfu@me.com / www.low-fu.com

Other News

CLASS BOOKING ETIQUETTE:

Dear ALL Members

At present, many of our classes are oversubscribed with members waiting. We therefore ask that members only book classes for the following week if they expect to attend.

If for any reason members are not able to attend a class, we ask that the booking is cancelled via the app or reception at the soonest possible time. This allows other members to be notified of spaces in the class via email, and on the day of the class allows us time to make every effort to contact members if a space becomes available.

We thank you in advance for your continued cooperation.

Your Roko Team

Premier Partners
A means of adding value to our memberships, our portfolio of local businesses offers Roko members discounts, privileges and exclusive opportunities. See our website or ask the Membership Team for details.

Recycling
MIXED RECYCLING bins have been in use for 6 months  – they are made of recycled cardboard, the bin liners are also recycled. Signs state what waste to put in which bin to ensure they are easy for staff and members to use. We are going to trial recycle bins in the changing rooms.

Coffee cups are NOT recyclable – general waste ONLY
Food waste – general waste ONLY
Single use plastics ie. cereal bar wrappers; crisp packets; plastic bags – general waste ONLY
Mixed recycling - plastic bottles, mixed paper/card, food & drink cans ONLY

Rachel Staggs Aesthetics

~  Rachel Staggs

To contact Rachel and her team:
Email: info@rachelstaggsaesthetics.co.uk
Website: www.rachelstaggsaesthetics.co.uk
Phone: 0208 747 5756

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